Terms of Service
Last updated: 21 September 2026
These Terms of Service (“Terms”) govern your use of the Collectors Standard website and your purchase of products from us. By accessing our website or placing an order, you agree to these Terms. Please read them carefully. They should be read together with our Privacy Policy, Return & Refund Policy, and Shipping Policy.
In these Terms, “we”, “us” and “our” means International Safe Company Pty Ltd (ABN 23 131 133 922) trading as Collectors Standard, and “you” means the person accessing our website or placing an order.
1. About us
Collectors Standard is an online retailer of watch boxes, watch winders, safes, and related collector accessories. We are based in Australia.
2. Eligibility
To place an order you must be at least 18 years old and able to enter into a legally binding contract. By ordering, you confirm that you meet these requirements and that the information you provide is accurate and complete.
3. Products and descriptions
We take care to describe and display our products accurately. However, we do not warrant that product descriptions, colours, images or other content are error-free, and actual products may vary slightly from images due to screen settings and manufacturing variations. All products are subject to availability.
Product pages for other manufacturers’ goods are for identification; those trademarks stay with their owners.
4. Pricing
- All prices are shown in Australian Dollars (AUD) and, where applicable, include GST.
- We may change prices at any time, but changes will not affect orders we have already accepted.
- Delivery charges are shown at checkout before you complete your order. Every Australia-wide order includes free standard shipping (including safes). Express, if offered, is charged at checkout.
- While we try to ensure all prices are accurate, errors may occur. If we discover an error in the price of goods you have ordered, we will contact you to confirm whether you wish to proceed at the correct price or cancel the order.
5. Orders and acceptance
When you place an order, you are making an offer to purchase. We will send an order confirmation acknowledging receipt of your order. A binding contract is formed only when we accept your order and dispatch the goods. We reserve the right to decline or cancel any order, including where goods are unavailable, where there has been a pricing or description error, or where we suspect fraud. If we cancel an order you have paid for, we will refund you in full.
Special-order items are identified on the product page and typically take 10–14 days before dispatch (safes and oversized freight may take longer; we will confirm timing when we accept your order). Paying for a special order holds the item; we will refund you in full if we cannot supply it. Promotional codes cannot be applied after checkout.
6. Payment
Payment must be made in full at the time of order through the payment methods offered at checkout. Payments are processed by our third-party payment providers (including Shopify Payments and any other method shown at checkout), and by paying you agree to their terms. We do not store your full payment card details.
7. Delivery
Delivery is handled in accordance with our Shipping Policy. Delivery timeframes are estimates only and are not guaranteed. Title in the goods passes on delivery. Risk in the goods also passes to you on delivery (or on signature where signature is required).
8. Returns, refunds and consumer guarantees
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Your rights to returns, repairs, replacements and refunds are set out in our Return & Refund Policy, which forms part of these Terms. Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that you have under the Australian Consumer Law where it would be unlawful to do so.
9. Intellectual property
All content on our website — including text, images, logos, and design — is owned by us or our licensors and is protected by intellectual property laws. Product names, brand names and logos (including those of the manufacturers whose products we sell) are the trademarks of their respective owners and are used for identification purposes only. You may not copy, reproduce or use our content for commercial purposes without our written permission.
10. Acceptable use
You agree not to use our website for any unlawful purpose, to interfere with its operation or security, or to attempt to gain unauthorised access to our systems or other users’ accounts.
11. Limitation of liability
To the extent permitted by law, and subject to your rights under the Australian Consumer Law:
- our liability for any failure to comply with a consumer guarantee is limited, at our option, to repairing or replacing the goods, or paying the cost of doing so; and
- we are not liable for any indirect, incidental or consequential loss arising from your use of our website or products. Nothing in this clause limits any right or remedy you have that cannot be excluded under the Australian Consumer Law.
12. Third-party links
Our website may contain links to third-party websites. We are not responsible for the content or practices of those websites, and links do not imply our endorsement.
13. Changes to these Terms
We may update these Terms from time to time. The current version will always be available on our website, with the “last updated” date shown above. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
14. Governing law
These Terms are governed by the laws of Western Australia, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state.
15. Contact us
International Safe Company Pty Ltd – ABN 23 131 133 922
Email: info@collectorsstandard.com.au
Phone: 1300 366 462 or 08 9303 2839
Hours: Monday–Friday, 8:30am–4:30pm AWST
24 Vision Street, Wangara WA 6065